Refunds and Returns
Our normal support hours are Monday to Saturday, 9:00am to 5:00pm IST.
For refunds and returns:
After placing the order, the customer can cancel the order within 24 hours if he/she wishes to, by emailing us or calling us on the details provided above.
In case a payment has already been made, the refund amount will be processed via CCavanue or RazorPay (as per the sales channel) within 5 working days.
No return Policy on food items
Due to absence of gluten in all our product range, these product have a different functional properties compared to wheat and other wheat products, so it is advised to make your decision based on the fact of non-gluten. Though wheat and gluten free products are much better for the healthy gut.
Only defective and damaged products can be returned within 4 working days from the day of delivery.
Please do not accept the damaged shipments at the time of delivery by the courier partner. Intact shipments once accepted cannot be returned. To avoid inconvenience related to the quality of the product, we advice to purchase small quantity of products in your first order.